At UniLink, we understand the potential issues our customers face when moving from manual to electronic document processing. Our team of technical support representatives offers exceptional customer service and expertise to diagnose and resolve your issues promptly—often the same day. We strive to continually improve our response times, same-day ticket closures, and technical knowledge to ensure that we always provide the highest level of service to our customers.

Contact our technical support team by phone, email, or through our technical support portal. Log in to the customer portal to create and check the status of a help-desk ticket, or get answers to common technical questions through our knowledge base.

Email: techsupport@unilinkgroup.com

Phone: 770-263-5370 x1 M-F 8AM-5PM ET


Whether you require EDI planning and implementation, customization and testing, or all of these, the professional services team at UniLink has the knowledge and expertise to provide assistance. Our team offers you personal support throughout the implementation process, whenever you need it. We have decades of technical expertise, plus well-defined processes, to efficiently manage project timelines and take care of every aspect of your transition from paper to electronic invoicing.

UniLink professional services specialists also have significant experience in developing best practices and improving workflow processes for customers. We work closely with you and your trading partners to deliver electronic document solutions that allow you to keep existing procedures in place while significantly reducing costs.